Free shipping on orders over $80 CAD
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SHIPPING & RETURNS
At Beauty Lab, we understand the excitement of receiving your beauty essentials promptly. We strive to process and dispatch all orders within 1-2 business days from the date of purchase. Our shipping partners are reliable and efficient, ensuring that your package reaches you in pristine condition and in a timely manner.
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How to Initiate a Return:
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Contact our Customer Support team at beautylab.xox@gmail.com within 30 days of receiving your order.
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Provide your order number and the reason for the return.
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Our team will guide you through the return process, including the return shipping address.
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Refund Process:
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Once we receive and inspect the returned items, we will process your refund or exchange promptly.
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Refunds will be issued to the original payment method.
Note: Return shipping costs are the responsibility of the customer unless the return is due to a product defect or an error on our part.
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At Beauty Lab, your satisfaction is our priority. If you have any questions or concerns about our Shipping & Returns Policy, please don't hesitate to contact our Customer Support team for assistance. Thank you for choosing Beauty Lab for your beauty needs!